Shipping
Shipping policy
Welcome to BuildOfficeBricks! We are delighted to provide you with a seamless shopping experience for all your brick-related needs. This Shipping Policy outlines the terms and conditions governing the delivery of products ordered from our store.
Contact Information: Email: support@buildofficebricks.com
- Shipping Methods and Delivery Timeframe: We offer worldwide shipping services. Once your order has been shipped, the estimated delivery time is between 3 to 7 business days, depending on your location and the shipping method selected at checkout.
- Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the courier's tracking portal.
- Delivery Attempts and Receiving the Package: Our shipping partners will attempt delivery to the address provided during checkout. In case the delivery is unsuccessful, they may leave a notice for you to reschedule the delivery or pick up the package from a designated location. It is the customer's responsibility to ensure that the shipping address is accurate and accessible. BuildOfficeBricks will not be held liable for any delays or issues arising from incorrect or incomplete addresses provided by the customer.
- Order Processing and Delays: While we strive to process and ship orders promptly, unforeseen circumstances such as high order volumes, customs inspections, or extreme weather conditions may cause delays. We will make every effort to keep you informed of any significant delays and work diligently to minimize their impact.
- Shipping Rates and Fees: Shipping rates and fees will be calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at the checkout before finalizing your purchase. Please note that additional customs duties, taxes, or fees may apply, depending on your country's regulations, and these charges will be the responsibility of the customer.
- International Shipping: BuildOfficeBricks offers international shipping to select countries. Please note that international orders may be subject to additional customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost paid at checkout. Please check with your local customs office for more information on applicable fees.
- Order Cancellation and Modifications: Once an order has been placed, cancellation or modification requests can only be accommodated before the order is shipped. Please contact us at support@buildofficebricks.com as soon as possible if you need to cancel or modify your order.
- Lost or Damaged Shipments: In the unfortunate event that your package is lost or damaged during transit, please contact us immediately at support@buildofficebricks.com. We will initiate an investigation with the shipping carrier and work towards resolving the issue to your satisfaction. We may require supporting documentation or photographs to assess the situation and process any applicable claims.
- Returns and Exchanges: For information regarding returns, exchanges, and our general refund policy, please refer to our Return Policy located on our website or contact our customer support at
- Contact Us: If you have any questions or concerns about our Shipping Policy or require further assistance, please do not hesitate to contact us at support@buildofficebricks.com. We are here to help and will respond to your inquiries as promptly as possible. All orders will be processed and dispatched within 2-3 weeks from the date of purchase, except for Austria, which will be processed every Friday and shipped the following working day.
Note: BuildOfficeBricks reserves the right to modify or update this Shipping Policy at any time without prior notice. It is recommended to review this policy periodically to stay informed of any changes that may affect